Typical Roles in Brazil

Campinas based

Programmer / Analyst

A Programmer / Analyst has responsibilities for specific development and coding using various tools, installation of the Company's software on client hardware and train on its use. Programmer / Analysts also addresses and solve problems reported by the client on bugs identified in the software and undertake a variety of Quality Assurance (QA) work to the quality standard.

Incident and Problem Analyst

The Incident and Problem Analyst receives, analyzes and understands client issues and takes ownership of these until resolution. They determine root causes and resolutions, working closely with the client to fully understand the issue, its impact and to gather all relevant background information required for effective resolution.

Business Analyst

The Business Analyst actively participates in the requirements gathering process to identify clients' business needs. The Business Analyst analyzes the requirements and drafts detailed system specifications from which the programmers will create the technical design.  

Sao Paulo based

Business Account Manager

The Business Account Manager role is a technical/business sales position and is responsible for developing new business with existing clients. The Business Account Manager will work closely with major clients and International Payment Systems. This role involves extensive travel.