Experian and TSYS Announce Strategic Alliance
Firms to Provide Advanced Customer Management Solutions to Banks and Retailers Worldwide
Costa Mesa, Calif. - June 6, 2002 - Experian®, a leading global information solutions provider and TSYS®, a global leader in payments processing, today announced a strategic partnership to provide increased flexibility and functionality to advanced customer management solutions supporting TSYS' credit card issuers worldwide.
Through this partnership, TSYS will implement Probe SM, Experian's industry-leading strategy management software, to enable its clients to offer solutions tailored to their customers' needs and respond to customer requests more quickly than ever before.
"In response to our clients' requests for a flexible customer management solution, we've chosen to partner with Experian based on their proven track record with implementing advanced customer management systems for clients in more than 35 countries," said Andy Marks, group executive at TSYS. "Partnering with Experian allows us to deliver a solution to our customers that not only includes a multi-functional tool, but also one that can be tailored to meet the individual client's needs. As we give our clients greater access to data, they can make more informed decisions to ensure greater success for themselves and their customers."
"We are proud to partner with TSYS and leverage our technology expertise to deliver unique and innovative solutions that will enhance the advanced customer management tools currently offered to TSYS clients," said Peg Smith, president of strategic business development at Experian. "Experian and TSYS are committed to anticipating and responding to customer requirements. We expect this groundbreaking partnership to expand in the future and result in additional tools and enhancements designed around the needs of the credit card issuing market."
TSYS provides the resources to execute the account management strategies set by banks and retailers for their customer portfolios. By implementing Experian's Probe SM software into their systems, TSYS clients will improve process efficiency by being able to more quickly tailor their account management strategies to fulfill the needs of the customer, ultimately resulting in better offers and services throughout the customer life cycle.
About Experian
Experian enables organizations to find the best prospects and make fast, informed decisions to improve and personalize relationships with their customers. It does this by combining sophisticated and intelligent decision-making software and systems with some of the world's most comprehensive databases of information on consumers, businesses, motor vehicles and property. Through multi-channel delivery of its Web-based products and services, Experian enables its clients to conduct secure and profitable e-business and develop state-of-the-art Customer Relationship Management (CRM) systems for communicating and building one-to-one relationships with customers. Experian is a subsidiary of GUS plc and has headquarters in Nottingham, UK, and Orange, Calif. Its 12,000 people support clients in more than 50 countries. Annual sales are approximately $1.5 billion.
For more information, visit the company's Web site at www.experian.com.
About TSYS
TSYS (NYSE: TSS) (www.tsys.com) brings integrity and innovation to the world of electronic payments. TSYS serves as the integral link between buyers and sellers in the rapidly evolving universe of electronic payments. With more than 229 million accounts on file, TSYS makes it possible for millions of consumers to use their credit, debit, stored value, commercial, smart and retail cards anytime, anywhere through any medium or portal. TSYS offers a full range of acquiring and issuing services from accepting and settling electronic payments for goods and services to credit applications, bankruptcy and collections. Based in Columbus, Ga., TSYS serves companies in 19 countries, five dependencies, 17 currencies and four languages. TSYS maintains operations in Canada, Mexico, Japan, and the United Kingdom and is an 81.1-percent owned subsidiary of Synovus Financial Corp. (NYSE: "SNV") (www.synovus.com ), No. 5 on FORTUNE magazine's list of "The 100 Best Companies To Work For" in 2002. For more information, contact news@tsys.com.
Contact:
Donald Girard
Director, Public Relations
714 385 5647
donald.girard@experian.com