TSYS Collections and Recovery System Adds Commerce Bank of New Jersey to Customer Roster
Columbus, Ga., August 23, 2007 — Total System Services, Inc. announced today that Commerce Bancorp, Inc., has selected the TSYS Collections and Recovery System to manage its entire collections and recovery inventory. This allows the bank to more effectively work all of its delinquent and charged-off card and installment accounts, including automobile loans and mortgages.
“The TSYS Collections and Recovery System allows our management team to maintain a complete and accurate picture of the account inventory,” said Thomas J. Kaplan, senior vice president of Commerce Bancorp. “This system allows for strategy based dialing and account queuing as well as providing an easy method for securely transmitting and reconciling inventories with external vendors.”
The TSYS Collections and Recovery System addresses banking collections and recovery needs, including pre– and post–charge collections and asset sales. It also offers an integrated dialer and voice recognition unit (VRU), which are cost–efficient and effective methods to implement account strategies.
While standard business strategies are delivered, the Commerce Bank of New Jersey management team was able to customize their collections and recovery approach to meet their unique requirements, including exception handling such as bankruptcy, probate and repossession.
“The TSYS Collections Recovery System will allow Commerce Bank to efficiently manage their inventory,” said William A. Pruett, senior executive vice president of TSYS. “Through the system’s strategic account management, representatives work all accounts in the most effective manner possible, based on account risk, scores, and a variety of other account and customer characteristics.”
The TSYS Collections and Recovery System is powered by Ontario Systems and is available to all financial services organizations who desire improved bottom line performance in collections and recovery.
About Commerce Bank of New Jersey
Commerce Bank, “America’s Most Convenient Bank,” is a leading retailer of financial services with 400+ convenient stores in New Jersey, New York, Connecticut, Pennsylvania, Delaware, Washington, D.C., Virginia, Maryland and Florida. Headquartered in Cherry Hill, N.J., Commerce Bancorp (NYSE: CBH) has $47.4 billion in assets and in first quarter 2007 achieved a 19% increase in core deposits, an 18% increase in net loans and total asset growth of 16%. For more information about Commerce, please visit the company’s interactive financial resource center at www.commerceonline.com, or call 888-751-9000.
About TSYS
TSYS (www.tsys.com) is one of the world’s largest companies for outsourced payment services, offering a broad range of issuer- and acquirer-processing technologies that support consumer-finance, credit, debit and prepaid services for financial institutions and retail companies in the Americas, EMEA and Asia-Pacific regions. Based in Columbus, Ga., TSYS (NYSE: TSS) is closely held by Synovus Financial Corp. (NYSE: SNV), one of FORTUNE magazine’s “Most Admired Companies” and a member of its “100 Best Companies to Work For” for 10 consecutive years. For more information, contact news@tsys.com.
Contacts
Cyle Mims
TSYS Media Relations
+1.706.644.3110
cylemims@tsys.com
Shawn Roberts
TSYS Investor Relations
+1.706.644.6081
shawnroberts@tsys.com